Refund Policy
Last updated: July 9, 2026
We want you to be comfortable ordering CardioX from The Everly Nutrition LLC. This Refund Policy explains your right to return an order and how to request a refund.
1. Your 14-day right of withdrawal
In line with EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 calendar days of receiving your order, without giving a reason. To meet the deadline, it is enough to send your communication about exercising this right before the 14-day period has expired.
2. Conditions for returns
To be eligible for a return, the product should be unused and in its original, unopened packaging, in the condition you received it. For hygiene and safety reasons, opened or partially used food supplements may not be eligible for return, except where required by law or in the case of a defective product.
3. How to request a refund
To start a return, contact us at info@flexiblepolishia.shop with your name and order details. We will confirm the return address and next steps. You are responsible for return shipping costs unless the item was defective or incorrect.
4. Refunds
Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued using the original method of payment, or by another agreed method where pay-on-delivery was used, within 14 days of us being informed of your decision to withdraw.
5. Defective or incorrect items
If you receive a defective or incorrect item, please contact us promptly. We will arrange a replacement or refund at no additional cost to you, in accordance with your statutory rights.
6. Contact
For any questions about returns or refunds, email us at info@flexiblepolishia.shop.